Frequently asked
questions

Find answers to your questions here. Contact us if you can't find what you're looking for.

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What is the minimum order quantity (MOQ)?

The minimum order quantity varies depending on the product type, packaging format, and delivery method. We generally offer flexible solutions for ISO tank, flexitank, or bulk shipments. We can work together to determine the most suitable quantity for your specific request.

What are your payment methods?

We work with the LC (Letter of Credit) method, which is widely used in international trade. In long-term collaborations, flexible payment solutions can also be evaluated based on mutual trust.

How do you guarantee product quality?

All our products comply with international standards, and upon request, quality and quantity controls are conducted by independent inspection companies such as SGS before and after loading.

Which delivery terms do you work with?

We offer different Incoterms options such as FOB, CIF, and DAP depending on our customers' needs. Logistics processes, delivery points, and risk sharing are determined according to these terms.

How do the delivery time and operational process work?

Following the confirmation of the order and clarification of payment terms, the loading plan is organized quickly. Although the delivery time varies depending on the product, location, and logistics planning, regular updates are provided to our customers throughout the process.